Need help
Frequently Asked Questions
Do you have a question? You might find the answer here on this page, where we have gathered all the most frequently asked questions at YARNBOOK.
General
You can easily sign up as a member, and if you join on a monthly basis, the first 30 days are even free! Our most popular solution is our annual subscription. Here you get 2 whole months for free. You can see more about our memberships here.
Explore (Basic) – 49 DKK/mo. or 479 DKK/yr.
Get free access to patterns, personal mood boards, member benefits. Option to purchase Wool Coins.
Immerse (Exclusive) – 69 DKK/mo. or 649 DKK/yr.
Everything from our Basic membership Explore + 15% discount on yarn and yarn kits, free shipping, 1 free Wool Coin for printing every month.
Yes, at YARNBOOK you can also buy yarn and yarn kits. As an Exclusive member for only 69 DKK/mo., you can even get a 15% discount on our carefully selected yarn kits and free shipping, of course.
Since YARNBOOK offers digital content, there is unfortunately no right of withdrawal. However, we hope you will be happy with your subscription at YARNBOOK, and if not, we would love to hear what we can do better. You can contact us at kontakt@yarnbook.com.
Yes, you can also pay with MobilePay.
You can easily unsubscribe from the newsletter by clicking unsubscribe at the bottom of any newsletter.
Are you a blogger, influencer, or do you work professionally with knitting, crocheting, or similar? Then you can become part of our affiliate program. Write to us at kontakt@yarnbook.com if you want to hear more.
Yes, it is not a requirement that you receive newsletters from us when you are a member – it is purely an offer. However, we always reserve the right to send you emails regarding your membership.
Not yet, but it is on its way. Until then, you can access Yarnbook.dk on all your devices and easily view patterns wherever you are.
At YARNBOOK, we handpick and select all our designers. We are always looking for new inspiring, unique designs. If you would like to hear more about our terms, you can send us an email at kontakt@yarnbook.com
We can always be contacted at kontakt@yarnbook.dk, if you have questions and/or feedback.
Using the website
Yes. We think it makes sense that you can see what you are buying access to before you sign up. Therefore, you can browse through our content of patterns here.
To print patterns on YARNBOOK, you use Wool Coins. Read more here.
- 1 Wool Coin = 1 print.
As an Exclusive member (premium), you automatically get 1 Wool Coin every month via your subscription – and you can always buy more if you need to.
If you are a Basic member, you do not have monthly Wool Coins included, but you can still buy Wool Coins at any time.
Read more about Wool Coins here.
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1 Wool Coin: 25 DKK.
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5 Wool Coins: 125 DKK.
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10 Wool Coins: 200 DKK. (save 20%)
When you are a member, you can access all patterns when logged into your YARNBOOK profile. You can choose whether you want to view a pattern or start a project. We regularly send out newsletters about what’s new on the platform.
Unfortunately, it is not possible to use the platform without internet. But we would very much like to offer this solution in the future. However, you can purchase a print so you can also take the patterns with you on, for example, trips.
Yes. However, the majority of our patterns are in Danish. We are working on getting all patterns translated over time, so they will at least be available in both Danish and English in the near future.
You have the option to save all your favorite patterns in your own personal mood boards. This gives you a nice and useful overview that makes it easy to return and start exactly the project you want.
As a member, you subscribe to access a library of digital patterns. Once you have canceled your subscription, it will remain active for the remainder of the period you have paid for. If you do not have a valid membership, you cannot access the patterns, your mood boards, or other content.
We are always looking for new designers for our universe. If there is a specific designer you are looking for who is not on our site, we would love to hear about them. You can send us an email at kontakt@yarnbook.com
Unfortunately, it is against our rules to screenshot or otherwise “save” the patterns without further payment. As a member of YARNBOOK, you are renting access to a large selection of patterns that can be accessed from phone, tablet, and PC. We have chosen this digital strategy to benefit the environment and the designers’ hard work in developing patterns.
To support our designers, we now have Wool Coins that can be purchased to print patterns.
Membership
Yes, as a member, you get unlimited access to all patterns on the website.
As a Basic member, you get access to all our content. This means hundreds of knitting and crochet patterns from a large selection of handpicked designers from home and abroad. You can find the selection of patterns here, and the selection of our talented designers can be found here . As an Exclusive member, you also get access to, for example, free shipping, a 15% discount on yarn and yarn kits, 1 Wool Coin every month, etc. Read more about the packages here.
No, unfortunately it is not possible or permitted to share a subscription between several people.
There is no commitment period on our subscriptions. The subscription is paid automatically as long as you have an active subscription. If you choose to stop your subscription, it will be canceled immediately, and you will still have access for the period you have already paid for. It is not possible to get a refund for the remaining period.
When logged into your profile on Yarnbook.com, click on “My Account”, then “Membership”, and then “Stop Membership”. You can always cancel your subscription right up until the system’s withdrawal time.
Yes, it is. You just need to go under “My account”, then click on “Membership”, and then “reactivate”.
As a member, you subscribe to access a library of digital patterns. Once you have canceled your subscription, it will remain active for the remainder of the period you have paid for. If you do not have a valid membership, you cannot access the patterns, your mood boards, or other content.
No, you do not need to be a member to buy yarn at YARNBOOK. Everyone can shop without a membership. If you temporarily want a 15% discount on our yarn kits and free shipping, you can benefit from becoming an Exclusive member for only 69 DKK/mo.
If you are already logged in and remember your current password, you can change it under “Change password“.
If you cannot remember your password, you can request a reset link under “Lost your password?” (This requires being logged out)
No, unfortunately it is not possible or permitted to share a subscription between several people.
There is no commitment period on our subscriptions. The subscription is paid automatically as long as you have an active subscription. If you choose to stop your subscription, it will be canceled immediately, and you will still have access for the period you have already paid for. It is not possible to get a refund for the remaining period.
When logged into your profile on Yarnbook.com, click on “My Account”, then “Membership”, and then “Stop Membership”. You can always cancel your subscription right up until the system’s withdrawal time.
Yes, it is. You just need to go under “My account”, then click on “Membership”, and then “reactivate”.
No, you do not need to be a member to buy yarn at YARNBOOK. Everyone can shop without a membership. If you temporarily want a 15% discount on our yarn kits and free shipping, you can benefit from becoming an Exclusive member for only 69 DKK/mo.
Yes! When you recommend YARNBOOK to a friend who creates a subscription, you get a small thank you from us:
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You get 1 month of free premium if your friend chooses a monthly subscription
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You get 3 months of free premium if your friend chooses an annual subscription
Once you have referred a friend, simply send us an email at kontakt@yarnbook.com and tell us who you have referred – then we will make sure you get your free month(s) added.
Data and privacy
We only store the information that is absolutely necessary to manage your membership and give you the best experience with YARNBOOK.
Read more about data processing in our Privacy Policy.
If you wish to cancel your subscription and simultaneously remove all your data, you must send us an email at kontakt@yarnbook.com.
Didn’t find the answer to your question?
So contact us at kontakt@yarnbook.com, and we will do our best to help you.